Terms of Service
OVERVIEW
This website is operated by IS E-COMMERCE, trading as Premium Athletics. Throughout the site, the terms “we”, “us” and “our” refer to IS E-COMMERCE and Premium Athletics.
Premium Athletics provides this website, including the information, products, tools and services available through it, subject to these Terms of Service and any other policies or terms referred to on our website.
By accessing or using our website, or by purchasing products from us, you agree to be bound by these Terms of Service. These Terms apply to all users of the website, including customers and visitors.
Please read these Terms of Service carefully before using our website. If you do not agree to these Terms, you should not use our website or purchase products from us.
Any new features, tools or services that we introduce may also be subject to these Terms of Service.
You can review the most current version of these Terms of Service on this page. We may update these Terms from time to time by posting an updated version on our website. The Terms in force at the time you place an order will apply to that order.
Our website is hosted on Shopify, which provides the e-commerce platform through which we sell our products and services.
SECTION 1 - ONLINE STORE TERMS
By using our website, you confirm that you are legally entitled to enter into a contract with us. If you are under 18, you may use our website only with the involvement and consent of a parent or legal guardian.
You must not use our website or purchase our products for any unlawful or unauthorised purpose, or in a way that breaches any applicable laws or regulations.
You must not introduce or transmit any viruses, malware or other harmful or destructive code through our website.
You must not attempt to gain unauthorised access to our website, its systems or any related networks or services.
We reserve the right to suspend or terminate your access to our website or services if you breach these Terms of Service or use our website in a way that may harm us, our website, our customers or third parties.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse or cancel an order where we have a reasonable and legitimate reason to do so, including where an order appears to be fraudulent, unlawful or in breach of these Terms of Service.
You agree not to reproduce, duplicate, copy, sell, resell or otherwise exploit any portion of our website, its content or services without our express written permission.
The headings used in these Terms of Service are included for convenience only and do not affect the interpretation of these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We make reasonable efforts to ensure that the information provided on our website is accurate, complete and up to date. However, occasional errors, inaccuracies or omissions may occur.
The information on our website is provided for general information purposes and should not be relied upon as the sole basis for making decisions where more specific or up-to-date information is available.
We may update or change information on our website from time to time, including product information, specifications, availability and pricing.
Nothing in this section affects your statutory rights as a consumer.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
We may change our prices from time to time. Any price change will not affect an order that we have already accepted.
We reserve the right to modify, suspend or discontinue the website or any part of it at any time.
We will not be liable to you or any third party for any modification, suspension or discontinuation of the website or any part of it, except where liability cannot legally be excluded or limited.
Nothing in this section affects your statutory rights as a consumer.
SECTION 5 - PRODUCTS OR SERVICES
We make reasonable efforts to ensure that product descriptions, images and specifications are accurate. However, images and colours may vary depending on your device or screen settings.
Product availability, specifications and pricing may change from time to time. Where a product becomes unavailable after you have placed an order, we will contact you as soon as reasonably possible and, where appropriate, provide a full refund.
Nothing in these Terms affects your statutory rights as a consumer in relation to the quality, description, fitness for purpose or conformity of products.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, where reasonably necessary, limit or cancel quantities purchased per person, per household or per order.
These restrictions may include orders placed using the same customer account, payment method, billing address and/or shipping address.
If we make a change to or cancel an order, we will endeavour to notify you using the email address, billing address or telephone number provided when the order was placed.
We reserve the right to limit or prohibit orders that we reasonably believe are being placed for resale or distribution without our authorisation.
You agree to provide current, complete and accurate purchase and account information for all purchases made through our store.
You agree to promptly update your information, including your email address, billing address, delivery address and payment details, so that we can complete your transactions and contact you as needed.
For more information, please review our Returns Policy.
SECTION 7 - ORDERS AND CONTRACT FORMATION
When you place an order through our website, you are making an offer to purchase the products in your order.
After you place an order, we will send you an order acknowledgement by email. This confirms that we have received your order but does not mean that your order has been accepted.
A contract between you and us is formed when we send you confirmation that your order has been accepted.
We reserve the right to refuse or cancel an order before it has been accepted, including where a product is unavailable, there is an error in the price or product information, or we reasonably suspect fraud or unauthorised activity.
If we are unable to accept your order, we will notify you and refund any payment you have made for the order.
The contract between you and us relates only to the products that we have confirmed as accepted in your order.
SECTION 8 – THIRD-PARTY SERVICES AND TOOLS
We may use third-party services, applications, tools and other technologies in connection with the operation of our website and the provision of our products and services.
Where third-party tools or services are made available to you through our website, they may be subject to the terms and conditions and privacy policies of the relevant third-party provider. You should review those terms and policies where appropriate.
We may introduce, change or discontinue third-party services, tools or features from time to time. Any new services, tools or features made available through our website will also be subject to these Terms of Service.
Nothing in this section affects your statutory rights as a consumer or limits any liability that cannot legally be excluded or limited.
SECTION 9 - DELIVERY
We will provide information about available delivery options, delivery charges and estimated delivery times before you complete your order.
We may use third-party suppliers and delivery providers to fulfil and deliver your order. Products may therefore be dispatched directly from a supplier's warehouse or other fulfilment location.
Delivery times are estimates unless we have specifically agreed a different delivery date with you. We will keep you informed of any significant delay that we become aware of.
Unless otherwise agreed with you, we will deliver your order without undue delay and, in any event, within 30 days of the contract being formed.
If your order is delayed or does not arrive, please contact us at info@premiumathletics.co.uk so that we can investigate the matter and assist you.
Nothing in this section affects your statutory rights as a consumer.
SECTION 10 - CANCELLATION AND RETURNS
If you are a consumer purchasing products online, you generally have a legal right to cancel your order within 14 days of receiving the goods, subject to the exceptions provided by law.
You must notify us of your decision to cancel within the applicable cancellation period. You can do this by contacting us using the details provided in our Returns Policy.
After notifying us that you wish to cancel, you must return the goods to us without undue delay and normally within 14 days of notifying us of your cancellation.
Goods must be returned in accordance with the requirements set out in our Returns Policy.
Some products are excluded from the statutory cancellation right where an applicable legal exception applies. Details of any such exceptions will be provided in our Returns Policy or before you place your order.
For full information about how to cancel an order, return products and receive a refund, please see our Returns Policy.
Nothing in this section affects any other statutory rights you may have.
SECTION 11 - REFUNDS AND FAULTY OR INCORRECT PRODUCTS
If you cancel an order in accordance with your statutory cancellation rights or our Returns Policy, we will process your refund in accordance with applicable law and our Returns Policy.
If you receive a product that is faulty, damaged, incorrect or does not conform to your legal rights, please contact us as soon as reasonably possible at info@premiumathletics.co.uk.
We will work with you to resolve the issue in accordance with your statutory rights. Depending on the circumstances, this may include repair, replacement, price reduction or refund where required by law.
You should not contact a third-party supplier directly in relation to a product purchased from Premium Athletics unless we specifically ask you to do so. We will manage the matter with the relevant supplier or service provider on your behalf where appropriate.
Nothing in this section affects your statutory rights as a consumer.
SECTION 12 – THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties. These links are provided for your convenience and do not necessarily mean that we endorse or are affiliated with those websites or services.
We may work with third-party suppliers and service providers in connection with the fulfilment and delivery of orders. While we take reasonable care in selecting our suppliers and service providers, we remain responsible for our obligations to you in relation to products you purchase from us.
If you choose to access a third-party website or service through a link on our website, you do so at your own risk and you should review the relevant third party's terms and privacy policy.
Nothing in this section affects your statutory rights as a consumer or any rights or remedies you may have in relation to products purchased from us.
SECTION 13 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit reviews, comments, feedback, photographs, videos or other content to us, you agree that the content you provide is your own and does not infringe the rights of any third party.
You must not submit content that is unlawful, defamatory, abusive, threatening, obscene, misleading, discriminatory or that contains viruses or other harmful code.
By submitting content to us, you grant us a non-exclusive, royalty-free licence to use, reproduce, publish and display that content in connection with our business, including on our website and social media channels.
We reserve the right to remove or decline to publish any content that we reasonably consider to be inappropriate, unlawful or in breach of these Terms of Service.
You remain responsible for the content you submit and for ensuring that it is accurate and does not infringe the rights of others.
SECTION 14 - PERSONAL INFORMATION
Your submission of personal information through our website is governed by our Privacy Policy.
Please see our Privacy Policy for information about how we collect, use and protect your personal information.
SECTION 15 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, delivery charges, delivery times or product availability.
We reserve the right to correct errors, inaccuracies or omissions and to update information on our website at any time.
If we discover an error in the price or description of a product that you have ordered, we will contact you as soon as reasonably possible. Where appropriate, we may cancel the order and provide you with a full refund.
We are not obliged to update, amend or clarify information on our website unless required to do so by law.
Nothing in this section affects your statutory rights as a consumer.
SECTION 16 - PROHIBITED USES
You must not use our website or its content:
(a) for any unlawful purpose;
(b) to breach any applicable laws or regulations;
(c) to infringe our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, threaten, defame, discriminate against or otherwise harm us, our employees, customers or other users;
(e) to submit false, misleading or fraudulent information;
(f) to upload or transmit viruses, malware or other harmful or destructive code;
(g) to collect or attempt to collect personal information belonging to other users without their consent;
(h) to send spam, phishing communications or other unsolicited or fraudulent communications;
(i) to use automated systems to scrape, copy or extract content from our website without our written permission; or
(j) to interfere with or attempt to circumvent the security features of our website or any related systems.
We reserve the right to suspend or terminate access to our website where we reasonably believe that these Terms of Service have been breached.
SECTION 17 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We make reasonable efforts to ensure that our website and the information provided on it are accurate and up to date. However, we do not guarantee that the website will always be available, uninterrupted, secure or error-free.
Nothing in these Terms of Service affects your statutory rights as a consumer. In particular, nothing in these Terms excludes or limits your rights in relation to products that are faulty, not as described, not fit for purpose or otherwise do not conform to your legal rights.
To the fullest extent permitted by law, we shall not be liable for any indirect or consequential loss arising from your use of our website or from your purchase or use of our products.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.
Subject to the above, our liability to you shall be limited to the extent permitted by applicable law.
We are not responsible for any loss or damage caused by your failure to follow product instructions, safety guidance or other instructions provided with the product, except where such loss or damage results from our negligence or where liability cannot legally be excluded or limited.
SECTION 18 – YOUR RESPONSIBILITY
You are responsible for any losses, costs or claims we reasonably incur as a result of your deliberate misuse of our website, your fraud, or your breach of these Terms of Service, except where such liability cannot legally be imposed on you.
Nothing in this section affects your statutory rights as a consumer.
SECTION 19 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, invalid or unenforceable, that provision shall be treated as amended or removed to the minimum extent necessary, and the remaining provisions shall continue to apply.
Nothing in this section affects your statutory rights as a consumer.
SECTION 20 - ENTIRE AGREEMENT
These Terms of Service, together with any policies or other documents expressly referred to in them, set out the terms that apply to your use of our website and your purchase of products from us.
Our failure to enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.
Nothing in these Terms affects your statutory rights as a consumer.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide you with products or services shall be governed by and construed in accordance with the laws of England and Wales.
If you are a consumer, you will also benefit from any mandatory protections provided by the laws of the part of the UK in which you live. Nothing in these Terms affects your statutory rights.
SECTION 22 - CHANGES TO TERMS OF SERVICE
You can review the most current version of our Terms of Service at any time on this page.
We may update these Terms of Service from time to time by posting an updated version on our website. Any changes will apply from the date they are published, unless otherwise stated.
The Terms of Service in force at the time you place an order will apply to that order.
Nothing in this section affects your statutory rights as a consumer.
SECTION 23 - CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us at:
IS E-COMMERCE, trading as Premium Athletics
Company registration number: 17339597
Registered office: 5 Bank Foot, Almondbury, Huddersfield, HD4 6SU
Email: info@premiumathletics.co.uk
Our contact details and business information are also available on our Contact Us page.